Returns

We have taken great care to inspect every item, however we will happily exchange any item that is defective or faulty. We only offer exchange or credit note for change of mind, we do not offer refunds for change of mind. A refund will only be provided if your goods cannot be repaired or replaced.

If you wish to exchange or return an item for credit, please contact us at hello@thenappysociety.com.au and state your name, order number and reason for exchange/return.