PRIVACY POLICY
Welcome to The Nappy Society Website which is operated by GEMBIRD HOLDINGS Pty Ltd.
ACN 623119497
ABN 71497466402
Your access and use of our website constitute your agreement to the terms of use and compliance, conditions and disclaimers contained in this document. At The Nappy Society, we take our customers privacy seriously, and we will only collect and use your personal information as outlined below.
What personal information do we collect?
In order to provide you with services, we may ask for personal information such as your name, gender, date of birth, address, telephone number and email. In respect of online purchases, we also ask for delivery address and payment method details.
It is not necessary to register for an account with us to purchase product(s) from this Website. However, when you place an order we collect personal information such as, but not limited to name, address, telephone number and email in order to deliver product(s) to you.
You do not have to provide us with any personal information in order to browse through this Website but if you purchase from our Website or sign up to receive updates from us this will be required. If you choose not to provide us with your personal information, we will be unable to provide a product or communicate with you on new collections, launches and other news.
It is our policy to strictly adhere to PCI-DSS standards in order to ensure a secure payment card environment and don’t retain your credit card numbers or any other financial information that you use to make an online purchase on this Website.
Why do we collect your personal information?
Our primary purpose in collecting personal information from you is to enable you to purchase products from our online store and allow us to notify you in advance about our new collections, launches, to communicate with you, and to share The Nappy Society news with you. Personal information collected by us will only be used for these purposes.
When and how do we collect your personal information?
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you purchase products, subscribe to our mailing list, request marketing to be sent to you, enter promotions or competitions or provide us with feedback.
Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
Technical data from the following parties:
(a) analytics providers such as Google based globally
(b) advertising networks based globally
(c) search information providers based globally
When do we disclose your personal information?
Your personal information may be disclosed to others as follows:
• for the purpose it was collected for example to fulfil your online purchase, respond to you when you email us and to run our business; if we sell all or part of our business and the buyer also requires your personal information;
• to enforce our legal rights;
• to prevent fraud;
• to give to others who provide services to us in areas such as technology, data storage, website, postage of goods, operations and customer service or if we are required to do so by law.
We do not use or share personal information other than for the purposes for which you disclosed it to us or other than for the purposes necessary to provide services to you. We may also disclose your information to third parties who provide services to us, including postal agencies, organisations and contractors that assist us with the purposes for which we use your information.
Do we disclose your personal information to organisations overseas?
The Nappy Society will only disclose your personal information to third parties located overseas for order fulfillment purposes if your delivery address is outside Australia. We take reasonable steps to ensure that those overseas recipients treat your personal information in a way that your privacy obligations are not prejudiced however will not be responsible for how that recipient handles your information.
How do we store and protect your personal information?
We will only use your personal data when the law allows us to. We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised access and disclosure including via encryption and locked facilities wholly owned by us. As an Internet user we recommend that you remain prudent and ensure that your keep your personal information secure so that you can protect your privacy. In any event if your personal details change, please let us know by emailing hello@thenappysociety.com.au.
What about Cookies?
Like most websites, we may also collect information about our website usage to improve our Website or service such as when you click on a link from our website or visit a website which displays ads for our products. This information is derived from cookies that basically identify the computer you used to access our Website, the time and date of your visit to this Website; the pages and the documents you have accessed or viewed amongst other things. You should know that we do not use cookies to store your personal or financial information and that you can refuse the use of cookies any time by simply enabling certain settings on your browser. However, if you do this you might not be able to use the full functionality of our Website.
Links to other websites
This Website may from time to time contain links to other websites. Please note that when you click on those links then you would be leaving The Nappy Society website and visiting a third party website over which we have no control. Naturally, we do not take any responsibility of the privacy policy, content, or security of those third party websites.
Links to The Nappy Society website can also be found on other websites and various social media platforms. Clicking on them will enable you to access our Website. We share links with trusted third parties only, however we do not take any responsibility for a malicious code, security threat, etc. that can arise when you visit our Website through one of those links.
Keeping personal information accurate and up-to-date
We take all reasonable steps to ensure that all personal information we hold is as accurate as possible. You may contact us to correct information you deem is inaccurate or incomplete by emailing hello@thenappysociety.com.au. You may also use these contact details to notify us of any privacy-related complaint you may have.
Opting out
Customers can be removed from our email list by unsubscribing at the bottom of the emails sent to them.
Changes to this policy
We may update our privacy and security policy at our discretion and will advise immediately on this page if this is the case. Any changes that we make will automatically apply to all of your personal information held by us at that time. By using this website you agree to accept any changes made to these policies. This Privacy Policy only addresses the use and disclosure of information we collect from you on this website.
About this Policy
This policy has been issued by The Nappy Society and is effective as at 16 February 2017. Please contact hello@thenappysociety.com.au if you have any queries about this policy.
"Absolutely love it fits in my LV GM perfectly! And looksamazing. Thanks so much!!"
Baby Bag Insert Organiser
Why You'll Love It
✔️ Tried and tested in over 20 popular totes for the perfect fit
✔️ Lightweight, durable, flexible and washable material
✔️ Sand colour fits seamlessly inside the Louis Vuitton Neverfull
✔️ Free padded Change Mat with all Inserts
'Australia's First Baby Bag Inserts, Created in 2017
Got a favourite tote? Get the Baby Bag Insert. Now, you can transform your favourite tote bags into the most stylish, functional, and organised baby bags while feeling confident in your pre-baby style.
Do you want to change it up? Our Inserts are designed to be as versatile as you and your style. Available in two chic colours and sizes, your freshly packed Baby Bag Insert slips easily out of any tote, ready to transform your next fashion-forward fave in the blink of an eye.
Product Material
Crafted from durable, lightweight material, our Baby Bag Inserts are the ultimate in organisation. With seven pockets of varying sizes, thermo-insulated bottle pockets, and compartments in all the right places, you’ll feel calm and confident knowing you have everything you need right where you need it.
Size & Dimensions
Dimensions:
Original Size: 37cm long (base) x 25cm high x 16cm wide
Compact Size: 29cm long (base) x 23cm high x 12cm wide
If you need help with sizing, we are more than happy to help; send us an email at hello@thenappysociety.com.au
Product Details
Frequently asked question
Q: What is the difference between the Compact and Original Baby Bag Inserts?
The main difference is the size, our Compact Inserts and smaller and designed for small to medium totes and handbags, whilst our Original Inserts are designed for medium to larger totes. Our Compact Baby Bag Inserts will only have 1 insulated bottle pocket, where as our Original Baby Bag Inserts will have two.
Q: Which Insert should I purchase for my Louis Vuitton Neverfull?
For the MM Neverfull we would recommend our Compact Baby Bag Insert, once the Insert is packed, you’ll find that it’s a great fit. For the GM Neverfull definitely opt for the Original Baby Bag Insert! You’ll find that the Sand and Red Inserts perfectly compliment the lining of the Louis Vuitton Neverfull totes.
Q: I can’t decide on the size or colour, can you help?!
Yes of course! Send us an email at hello@thenappysociety.com.au or feel free to send us a DM on Instagram or Facebook and we’ll be more than happy to assist you!
Q: How can I clean my Baby Bag Insert?
For minor cleaning we would recommend wiping the Insert down with a damp cloth or disinfectant wipe and leaving to dry. For thorough cleaning you can machine wash your Insert, we recommend removing the change mat and placing inside a wash bag on a gentle/hand wash cycle on cold with a tiny amount of laundry powder. Then simply hang up to dry for a day or two and it will be as good as new again.
For any other questions, please feel free to contact us at hello@thenappysociety.com.au
Features
- 37cm long (base) x 25cm high x 16cm wide
- Padded change mat included; 50cm x 30cm
- Polished gold-tone hardware
- 2 thermo insulated bottle pockets
- 5 inner pockets; 3 small and 2 large
- 1 large outer pocket with velcro closure
- 1 large outer pocket with zip
- Key holder
- Wipes clean
Shipping & Returns
ORDERS & SHIPPING
Australian Orders:
Standard Shipping: $12.50
Express Shipping: $20
Free Shipping on all AUS orders over $150
Orders are dispatched with a tracking service via Australia Post. Orders may take 1-5 business days to arrive once processed, depending on your location. For regional areas, delivery may take up to 7 business days.
International Orders:
Free Shipping for USA, UK, New Zealand and Asia Pacific
Rest of the World: $50
All International Orders are dispatched with a tracking service via Australia Post International.
Orders may take 3-5 business days to arrive once processed, depending on your location. If there are any customs or duties that are due upon arriving into the country, this is to be paid by the customer.
Australia & International:
Orders are typically processed and dispatched within 48 hours. All shipping fees are non-refundable. Please note orders placed on Friday, Saturday and Sunday will be dispatched on Monday. All customs and duties for International orders are payable by the customer.
Prices & Payment
All prices are automatically shown in Australian dollars. You can select your preferred currency from the top left hand corner. We accept AMEX, Visa, MasterCard, AFTERPAY and PayPal.
Please note international orders may attract customs duties and taxes and as the recipient, you will be responsible for paying these costs to release the goods from customs upon arrival. We have no control over these charges as customs policies vary from country to country.
Order status and tracking
Please allow up to 7 days before querying your parcel. If you do not receive your parcel in the timeframe specified, please email hello@thenappysociety.com.au and provide us with your name, contact number and order number.
For international orders (from outside Australia), once your order has been dispatched, you will receive an email with your tracking details. Please email hello@thenappysociety.com.au and provide us with your name, contact number and order number if you are unsure. Please allow up to 21 days for delivery before querying your parcel.
Please note we do not offer rain checks on sales or promotions when items are marked as sold out.
RETURNS & REFUNDS
We have taken great care to inspect every item, however we will happily exchange any item that is defective or faulty. Please choose carefully as we do not offer refunds for change of mind, we can offer you an exchange or store credit once the good have been returned to us.Please note that items that are on sale, cannot be returned unless they are faulty. If you would like to exchange an insert or caddy for a smaller or larger size, we would be happy to do so. However you would need to contact us within 30 days and arrange for the product to be sent back to our warehouse for inspection. A $5 re-stocking fee will apply to all returns. Please note: a refund will only be provided if your goods cannot be repaired or replaced.
Queries
If you have any questions about your order, the products featured on this Website or any general enquiry, please email hello@thenappysociety.com.au
What Makes Our Inserts Special
🖤 Available in two sizes, and two colours to suits majority of totes
🖤 Highest-quality material which is lightweight and very durable
🖤 Comes with padded travel change mat
🖤 A pocket for everything including 1-2 insulated bottle pockets
🖤 Key clasp so you never lose your keys!
🖤 No more rummaging or over packing, keeps everything organised and in its own place
🖤 Multi-purpose, can be used for baby bag, travel bag or work bag to keep you organised
🖤 Designed in Australia by mums, for mums
Let customers speak for us
Which Size Is Best?
If you're unsure of which size Insert is best for your tote, we have you covered!
Simply check out our Insert Size Guide below for details on which Insert will be the best fit for your tote.
Shop Bundles & Save 20% Off
Baby Bag Duo - Original Insert